Question 1

Where is SunScape & SeaScape located?

Accepted Answer

SunScape & SeaScape is located at 290 Canoe Lane, Port St. Joe, FL 32456, just off Hwy 30A. Nestled on South Cape San Blas at Indian Pass, it’s ideally positioned halfway between historic Apalachicola and the charming town of Port St. Joe. This area is known for its unspoiled natural beauty along Florida’s “Forgotten Coast.”

Question 2

What types of accommodations does SunScape & SeaScape offer?

Accepted Answer

SunScape & SeaScape offers high-quality, gulf-front accommodations that can be rented as two individual condos or one large house with two separate living areas. Each condo features 4 bedrooms and 5 bathrooms, accommodating up to 10 guests per condo. Combined, the entire house includes 8 bedrooms and 10 bathrooms, comfortably sleeping up to 20 guests. Individual floors can be booked separately during off-peak seasons.

Question 3

What amenities can I enjoy at SunScape & SeaScape?

Accepted Answer

Guests enjoy beautiful Gulf views, direct beach access, a screened pool and spa, a pool house, an elevator, covered parking, and spacious balconies and decks. Each unit includes a well-equipped kitchen, gas grill, flat-screen TVs, and starter supplies for the kitchen, laundry, and bathrooms—enough to last until your first trip to the store. Beach chairs and towels are provided, along with a Pack ’n Play and a high chair in each unit. For additional beach or baby gear, Vacation Prep Squad offers convenient rentals at (850) 749-3071 or VacationPrepSquad.com.

Question 4

Are pets allowed at SunScape & SeaScape?

Accepted Answer

We warmly welcome up to four well-behaved dogs or cats (two per floor) for a non-refundable pet fee of $100 per pet. Please indicate the number of pets you plan to bring when making your reservation.

Question 5

How can I make a reservation at SunScape & SeaScape?

Accepted Answer

Making a reservation at SunScape & SeaScape is simple, secure, and entirely online. Follow these steps: 
On the “Reserve Your Dates” page, select your preferred property and dates to receive an instant quote. 
Enter your contact details, group information, and the number of pets. 
Electronically sign the Occupancy License Agreement. 
Pay a 50% deposit by credit card to secure your reservation. 
Pay the remaining balance 30 days prior to arrival. 
A fully refundable security deposit will be held on your credit card 2 days before check-in and refunded 4 days after check-out.

Question 6

What is your cancellation policy?

Accepted Answer

We have a Firm Cancelation Policy:
Grace Period: If canceled within 24 hours of booking and at least 72 hours before check-in, a full refund will be issued (100% of amount paid).
If canceled at least 30 days before check-in, a full refund minus the non-refundable service fee will be issued (96% of amount paid).
If canceled between 7 and 30 days before check-in, a 50% refund minus the non-refundable service fee will be issued (48% of amount paid).
If canceled less than 7 days before check-in, no refund will be issued (0% of amount paid).
 
Reservations may be canceled or shortened by providing written notice to Hosts in accordance with the timeline outlined above. Event fees and pet fees are non-refundable after the 24-hour grace period.

Question 7

What is your policy regarding hurricanes?

Accepted Answer

No refunds or credits are provided for weather-related issues, including hurricanes and mandatory evacuations. We strongly recommend purchasing travel insurance to protect your investment. You may have the opportunity to buy insurance during checkout or may choose a policy from another provider. Any recovery or refund should be sought directly from the insurance provider. Please note, hurricane season runs from June 1 to November 30.

Question 8

What are the check-in and check-out times?

Accepted Answer

Check-in is any time after 5 PM on the day of arrival, and check-out is no later than 10 AM on the day of departure.

Question 9

Can I check-in early?

Accepted Answer

Possibly. Early check-in is subject to availability and not guaranteed. If the unit is ready, we may accommodate your request for an additional fee. Please contact us in advance to inquire.

Question 10

Can I book just one floor of the property?

Accepted Answer

Yes, individual floors can be booked separately if you don’t need the entire house. This option is available during off-peak seasons.

Question 11

Is there an age restriction for renters?

Accepted Answer

Renters must be at least 25 years old, and the primary renter must stay at the property during the entire rental period.

Question 12

Is there a minimum stay requirement?

Accepted Answer

Yes, there is a minimum stay requirement: 7 nights with Saturday-to-Saturday booking during peak season, 3 nights during off-peak season, and 4 nights for weddings and special events. Please note that early check-in and late check-out are subject to availability and may incur additional fees. Contact us in advance to inquire.

Question 13

What is considered peak season?

Accepted Answer

Mid-May through Mid-August are considered peak season, as well as Spring Break and Holidays.

Question 14

Can I book for special events or large groups?

Accepted Answer

Yes, SunScape & SeaScape is perfect for large groups or special events. The whole house must be rented for a minimum of 4 nights to host an event. Events that exceed the overnight occupancy require prior arrangement, a signed Wedding & Event Addendum, liability insurance, and a non-refundable $2,000 event fee.

Question 15

Are there any restrictions on noise or parties?

Accepted Answer

Yes, our “Good Neighbor Policy” aims to minimize excessive noise, unauthorized occupancy, and parties that exceed the overnight occupancy of the house without prior permission, helping to ensure a peaceful environment for all guests. We also enforce a curfew on loud noises after 10 PM.

Question 16

What if I need maintenance during my stay?

Accepted Answer

Please report any maintenance issues to the hosts promptly, and we will have our dedicated local team address them. We reserve the right to enter the property for repairs and will provide advance notice whenever possible.

Question 17

Are the pool and spa heated?

Accepted Answer

Yes, the pool is solar-heated, with the water temperature varying based on weather conditions. The spa is equipped with a heat pump that requires an ambient air temperature of 60 degrees or higher to operate. Keeping the cover on the spa will help it warm more effectively. Please note that heating is entirely dependent on weather conditions and cannot be guaranteed during colder periods.

Question 18

Is there parking available?

Accepted Answer

Yes, covered parking is available underneath the house.

Question 19

Is there direct beach access?

Accepted Answer

Direct beach access is available via our private boardwalk, which leads to the beautiful, uncrowded beaches of South Cape San Blas at Indian Pass. Please note there are three steps at the end of the boardwalk, so it is not accessible for golf carts.

Question 20

Do you provide beach equipment?

Accepted Answer

Yes. Beach towels are provided in each unit and can be found above the washer and dryer. Beach chairs are available for guest use and are stored in the deck box under the house, along with an assortment of other beach items contributed by previous guests, so you never know what you might find. For any additional beach equipment, Vacation Prep Squad offers convenient rentals at (850) 749-3071 or VacationPrepSquad.com.

Question 21

What about linens and cleaning?

Accepted Answer

Linens and towels (including beach towels) are provided. A cleaning fee is required, and guests are asked to treat the home with care and leave it in good condition. To assist our cleaning crew, please wash, fold, and return any used beach towels to the laundry closet.

Question 22

Do you provide baby gear?

Accepted Answer

Yes, a Pack ’n Play and a high chair are available in each unit for your use. Additional baby gear can be rented through Vacation Prep Squad at (850) 749-3071 or VacationPrepSquad.com.

Question 23

Is the property accessible?

Accepted Answer

Yes. The home was originally built by an owner who used a wheelchair, so accessibility was thoughtfully incorporated into the design. SunScape & SeaScape is served by an elevator (30” wide and 47” deep) and features wide doorways, along with grab bars for the toilet and shower in one bathroom on each level. The covered parking and pool areas are barrier-free. Please note that there are three steps at the end of the beach boardwalk, which limit wheelchair access to the sand. The pool has a handrail at the steps; however, neither the pool nor the spa are equipped with lifts.

Question 24

Is smoking permitted?

Accepted Answer

Smoking is not permitted inside the house, including on the decks or patios, or around the pool.

Question 25

What does the security deposit cover?

Accepted Answer

A fully refundable security deposit is required for all rentals to cover any potential damage to the property during your stay. The deposit will be held on your credit card 2 days prior to arrival and refunded 4 days after departure, provided no damage occurs and all terms of  the Occupancy License Agreement are met.

Question 26

What should we do before checking out?

Accepted Answer

As you prepare to depart, we’d appreciate your help with the following:

1. Empty the refrigerator, freezer, and pantry.

2. Fill and start the dishwasher.

3. Take out the garbage.

4. Wash, dry, fold, and return any used beach towels to the laundry closet.

Question 27

Do you recommend travel insurance?

Accepted Answer

We highly recommend travel insurance that includes weather-related coverage. You may purchase it during checkout or choose a policy from another provider. Guests are responsible for seeking refunds directly from the insurance provider. Please note that we do not offer refunds for hurricanes, evacuations, or other weather-related issues.

Question 28

What forms of payment do you accept?

Accepted Answer

We accept payments via MasterCard, Visa, American Express, Discover, JCB, and Diners Club. We do not accept any other forms of payment, including cash, checks, or money orders.

Question 29

Where are the nearest airports?

Accepted Answer

The closest airports are located in Tallahassee and Panama City Beach, FL.

Question 30

Where is the closest grocery store located?

Accepted Answer

The closest grocery store is a small General Store located in front of the Water’s Edge RV Park in Indian Pass. For larger grocery needs, you can find Piggly Wiggly stores in both Apalachicola and Port St. Joe.

Available August 16–22 • Whole House & Individual Units • 3 Night Minimum

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